FAQs
Does Dell offer free shipping?
Technically, Dell offers free delivery Australia-wide, as delivery costs are factored into the price of your initial purchase. That means you will not incur additional shipping fees, and will only have to pay for the item's ticketed price.
Can I get a Dell student discount?
Yes, student discounts are available via Dell’s Student Purchase Program, which provides exclusive coupon codes for discounts of up to 10% on select laptops. In order to sign up for Dell's Student Purchase Program, you'll need to use a valid academic email address.
Does Dell offer a warranty on products?
In Australia, Dell products come with at least a 1-year warranty, although some products will offer longer warranties. You also have the option of buying an extended warranty for an additional fee at the time of purchase. More information can be found on Dell's 'Warranty and Contracts' page.
Does Dell accept returns?
Yes, Dell will accept returns in Australia within 15 days of purchase. Simply visit the 'Orders' page on Dell's website, enter your order number, select 'Return Items' and verify your identity. Dell will provide you with a print label which you can attach to your item's original packaging for pick up. Alternatively, you can also bring your item to a local drop-off location.
Does Dell price match?
Yes, Dell's price match policy means that if you find your exact item at a cheaper price elsewhere, you can ask Dell to match it. Best of all, Dell has a 30 Days Price Guarantee, so if you find a cheaper price within 30 days of buying a product, Dell will refund you the difference, no questions asked.
Hints & tips
Look out for seasonal sales:Like many big-name tech brands, key retail events are big chances to save on Dell products. The likes of Black Friday, Cyber Monday, EOFY and Boxing Day can see as much as 50% off selected Dell devices, so always check in around these times of year for new offers.
Join Dell Rewards: Dell Rewards is a program that can help you access exclusive rewards when you shop at Dell. It's free to sign up, and you can earn up to 3% credit back to use on future purchases from Dell. As a Dell Rewards member, you can also get free expedited shipping on everything you buy.
Shop for refurbished products: Save money and help the environment by checking out the Dell Refurbished section. You can find everything from laptops to desktops to monitors, all at a lower price than usual, making it a great way to save if you don't need new devices.
Register for the Dell newsletter: You can provide your email address through the Dell website to receive news on products and services direct to your inbox, including exclusive offers and info on special events, so you never miss a chance to save.
How to use Dell discount codes
1. Go to your desired Dell coupon code on this page and click "Get Code" to reveal it.
2. Copy the code and go to the Dell Australia website.
3. Find the items you want to purchase and add them to your cart. Proceed to checkout when you're ready.
4. On the checkout page, paste the code into the text box marked "Enter code" and click "Apply coupon".
5. Your order total will now update itself to reflect the discounted amount.
6. Fill in your billing information and place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers and our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in Sydney) also sources exclusive codes and sales info directly from some of the biggest retailers in Australia.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our coupons team to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
Unless otherwise noted, to ensure that all listed discount codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible — any expiry dates or terms and conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text — you’ll be able to click this to expand this section for more details.
What to do if a discount code doesn’t work
We take care to only list tried and tested discount codes on our pages, so all coupons should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms and conditions, sometimes retailers change these before we can update our pages.
Should a code fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (such as "10% off selected tablets"). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing ecommau@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from discount codes through a commission-based model. We have agreements in place with each retailer on our site – for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our readers money without charging you a thing. You won’t pay a cent to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
Stephen Lambrechts
Stephen Lambrechts is the Managing Editor of Tom's Guide AU and has written professionally across the categories of tech, film, television and gaming for the last 15 years. Before Tom's Guide, he spent several years as a Senior Journalist at TechRadar, had a brief stint as Editor in Chief at Official Xbox Magazine Australia, and has written for such publications as APC, TechLife Australia, T3, FilmInk, AskMen, Daily Telegraph and IGN. He's an expert when it comes to smartphones, TVs, gaming and streaming. In his spare time, he enjoys watching obscure horror movies on physical media, keeping an eye on the latest retro sneaker releases and listening to vinyl. Occasionally, he also indulges in other non-hipster stuff, like hiking.
