What's the difference between books and goods shipments and a small parcel (Päckchen)?
Books and goods shipments (BüWa) | Päckchen | |
---|---|---|
Packaging | Padded envelope Mark with "BüWa" above the recipient's address | Cardboard* |
Delivery time | Approx. 4 working days | Approx. 1-2 working days |
Shipment tracking and liability | No | No ** |
Drop-off points Find locations nearby | Branch or postbox | Branch/Paketshop, Packstation, pick-up by the delivery agent or commission pick-up, postbox (Päckchen S only) |
Delivery to Packstation | Yes | Yes |
Dimensions and prices throughout Germany | BüWa up to 500 g BüWa up to 1000 g | DHL parcels (Päckchen S) up to 2kg DHL parcels (Päckchen M) up to 2 kg |
International shipping | Germany-wide only | Prices forPäckchen International |
*Small, non-sensitive items can also be sent in a conventional, dimensionally stable cardboard or paper shipping envelope up to C4 format if the shipment is only slightly different from a square shape (no minimum height of 1 cm required at the edges). Please do not use simple letter envelopes, but rather use padded envelopes or envelopes made from sturdy cardboard in order to protect your shipment.
** Tip: Send your shipment as a DHL Paket 2 kg including shipment tracking and liability of up to EUR 500 from just EUR 5.49 (only inDHL online franking)
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Can I frank parcels and letters online without a printer?
Yes, you do not need a printer. How to frank without a printer:
For parcels and packages:
- Purchase the appropriate stamp in theDHL online franking service or.
- You will receive a QR code which you can scan in directly at a Packstation, in a branch or with the delivery agent, and have your postage stamp printed out.
- Simply stick it onto the parcel and send it directly.
For letters:
Buy mobile stamps easily in the*. Choose the correct postage and pay conveniently online. Write the code displayed with a pen on the envelope or postcard. And you're done!
- The mobile stamp is available for the following products:Postcard, standard letter, compact letter and large letter
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Which shipments can I send via a Packstation?
For the dispatch through a Packstation the shipments must be franked in advance and have a minimum size of 15 x 11 x 1 cm or a maximum size of 75 x 60 x 40 cm, respectively. For this purpose, you can use a DHL Paketmarke, a DHL Päckchenmarke or a return label from the sender. You can buy shipping labels at DHL Online Franking, in the DHL parcel app or in the Deutsche Post store.
For shipping labels purchased online with a QR code or returns with a QR code, you can print the parcel label directly at the Packstation. Stick the label onto the shipment and then insert the shipment into a free compartment.
At Packstations without a printer (except App-controlled Packstations), scan the QR code and insert the parcel without the shipping label. The deliverer will print the label for you when picking up the parcel.
Please note that only shipments which are transported with DHL parcel can be sent via Packstation.
You cannot send the following shipments from a Packstation:
- Shipments of books or goods
- Large or maxi letters
- Express shipments, and
- Shipments with the service transport insurance
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Which shipments can I send via a Packstation?
For the dispatch through a Packstation the shipments must be franked in advance and have a minimum size of 15 x 11 x 1 cm or a maximum size of 75 x 60 x 40 cm, respectively. For this purpose, you can use a DHL Paketmarke, a DHL Päckchenmarke or a return label from the sender. You can buy shipping labels at DHL Online Franking, in the DHL parcel app or in the Deutsche Post store.
For shipping labels purchased online with a QR code or returns with a QR code, you can print the parcel label directly at the Packstation. Stick the label onto the shipment and then insert the shipment into a free compartment.
At Packstations without a printer (except App-controlled Packstations), scan the QR code and insert the parcel without the shipping label. The deliverer will print the label for you when picking up the parcel.
Please note that only shipments which are transported with DHL parcel can be sent via Packstation.
You cannot send the following shipments from a Packstation:
- Shipments of books or goods
- Large or maxi letters
- Express shipments, and
- Shipments with the service transport insurance
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How large can my parcel be?
Minimum size (LxWxH)15 x 11 x 1 cm | |
Maximum size (LxWxH)Parcel up to 2 kgPäckchen S35 x 25 x 10 cm (online only) Päckchen M60 x 30 x 15 cm (online only) Parcel more than 2 kg 120 x 60 x 60 cm * Is your parcel larger than this? | |
* Please note that, for Paket national products up to 5 kg and Paket national up to 20 kg, the max. combined length and girth (length + 2 x width + 2 x height) is 300 cm |
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